Codifying Communication


The problem with written communication is that it is often very ambiguous what the writer really thinks/feels. With verbal communication there is tone and body language but this is lost in writing. Even with verbal communication, people often do not say what they really mean - due to politeness and social norms. The way people speak and the translation one must do to work out what they really mean can differ between regions and between people of different ages and backgrounds. Ultimately, I think this leads to a lot of time wasted working out what people really think/feel and working out how to express your thoughts/ideas in the context of your social relationship with that particular person.


To solve this, I propose a system of codified communication for use in companies, to make teams more efficient. By code I mean there is a written code, a set of rules that define how people should communicate with one another. Similar to how a computer rejects the code you write if not properly syntaxed, this codified communication system would reject communications that are poorly worded or have too much ambiguity. With all communications following the same code, there would be little to no ambiguity understand what other people think/feel and no time wasted worrying if you have expressed your thoughts/ideas in the optimal way.


The problem with this is that due to the complexity of language, there may be 100s if not 1000s of rules and this would be very difficult for an individual to implement and hence slow down communications significantly. However, with the advance of LLMs, I think the implementation of these rules could be done very quickly - an LLM could review a piece of communication and re-draft it or ask for more info where there is ambiguity in a few seconds. This could be done with verbal comms as well, given speech recognition is so accurate now.


To be adopted, all uses of the LLM would need to be kept encrypted and private.

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